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Frequently Asked Questions
What is the return and repair policy?
We have a secure procedure for product returns and repairs. Please consult our service policy for detailed information regarding post-use support.
Is the product quality reliable?
We aim to provide high-quality medical equipment at competitive prices, adhering to strict international standards to ensure safety and performance.
How long does delivery take after payment?
• By Express: 5-7 working days;
• By Air: 3-4 days to international airports;
• By Sea: 25-55 days to the designated seaport.
Do you provide solutions for hospital projects?
Yes, we provide complete solutions for clinics and hospital equipment setups. We have successfully assisted in several projects across East Asia, Africa, and Saudi Arabia, saving customers time and money.
Can I request free samples?
Yes, free samples are available for quality evaluation. Please contact us to discuss the specific requirements for your sample request.
What safety standards do these caps meet?
Our disposable caps are CE certified and comply with the GB15979-2002 safety standards, ensuring they are suitable for professional medical and clinical environments.