Frequently Asked Questions
How fast can we get samples to check?
We are glad to provide samples for evaluation freely. Samples typically require about 3-7 days to prepare.
What is the Minimum Order Quantity (MOQ)?
We can support small orders with an MOQ of 100pcs. For fully customized materials or packaging, the MOQ is 500pcs.
Do you provide OEM or ODM services?
Yes, we support full customization of products and packaging according to customer requirements.
What are your standard payment and trade terms?
Trade Terms: EXW, FOB, CFR, CIF. Payment terms: T/T (30% deposit + 70% balance against BL copy) or L/C at sight.
What is the typical production lead time?
Production usually takes about 30 days during the slack season and 40-50 days during peak season after order confirmation.
What kind of after-sales service do you provide?
We ensure high-quality standards for all products. In case of any issues, our professional after-sales team will address and resolve them promptly.